Thank you for visiting and shopping at Cats on Catnip. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are shipped from Monday to Friday. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Most people receive their orders in 8 - 15 business days, and it's often sooner than that.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Cats on Catnip is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.